Terms of service

These terms govern your use of Soko Sensei (the "platform"). By creating an account or using the platform, you agree to these terms. If you don't agree, please don't use the platform.

The service

Soko Sensei is a multi-store commerce and appointment-booking platform. It provides an admin panel for businesses to manage products, services, orders, inventory, and bookings, and an API that serves that catalogue to storefronts. We may add, change, or remove features over time.

Accounts

You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information, and let us know promptly if you suspect unauthorised use. You must be authorised to act for any business you manage on the platform.

Acceptable use

You agree not to:

• Use the platform for any unlawful purpose or to sell prohibited goods or services.
• Attempt to access another store's data or any part of the system you're not authorised to use.
• Interfere with, disrupt, or place undue load on the platform or its infrastructure.
• Reverse engineer or attempt to extract source code except where the law expressly permits it.

Payments

The platform supports payments through M-Pesa and Pesapal. Payments made by your customers are processed by those providers under their own terms. You are responsible for the accuracy of your prices, for fulfilling orders and appointments, and for any taxes that apply to your sales.

Third-party services

The platform connects to third-party services, including Google (for calendar and appointment features) and payment providers. Your use of those services is also subject to their terms. How we handle data from these services is described in our privacy policy.

Your content

You keep ownership of the content you put into the platform — your catalogue, branding, and store data. You grant us the permission needed to host and process that content so we can provide the service.

Availability

We work to keep the platform available and reliable, but we don't guarantee uninterrupted service. We may suspend access for maintenance, security, or to protect the platform.

Liability

The platform is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, or loss of data arising from your use of the platform.

Termination

You may stop using the platform at any time. We may suspend or end access if you breach these terms or use the platform in a way that risks harm to others or to the service.

Changes to these terms

We may update these terms from time to time. When we do, we'll revise the "last updated" date above. Continued use of the platform after changes means you accept the updated terms.

Contact

Questions about these terms? Email volchaenterprises@gmail.com.